Terms & Conditions

Welcome to Nirala Shop. By accessing or using our website at niralashop.com, placing an order, or creating an account, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree to these terms, please do not use our website or services. We reserve the right to update these terms at any time, and continued use of our platform constitutes your acceptance of the updated terms.

You agree to use our website only for lawful purposes. The following activities are strictly prohibited:

• Using the site in any way that violates applicable local, national, or international laws or regulations
• Transmitting any unsolicited or unauthorized advertising or promotional material (spam)
• Attempting to gain unauthorized access to any part of our website or its related systems
• Using any automated tool, bot, or scraper to access our website without permission
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation
• Engaging in any conduct that restricts or inhibits any other user's use or enjoyment of the site
• Uploading or transmitting viruses, malware, or any other harmful code

We reserve the right to terminate your access to the website at our sole discretion, without notice, for conduct that violates these terms or is harmful to other users, us, or third parties.

Product Descriptions

We strive to ensure that all product descriptions, images, and specifications on our website are accurate. However, we do not warrant that all descriptions are complete, current, or error-free. Colors may vary slightly from what is displayed on your screen due to monitor settings.

Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not constitute our acceptance of your order — it merely acknowledges that we have received it. We reserve the right to cancel or refuse any order at our discretion.

Order Cancellation

Orders can be cancelled within 24 hours of placement, provided they have not yet been dispatched. Once an order is shipped, it cannot be cancelled. Please contact our support team immediately if you wish to cancel an order.

All prices on our website are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

Price Changes

We reserve the right to change product prices at any time without prior notice. The price applicable to your order will be the price displayed at the time of your purchase.

Payment Methods

We accept the following payment methods:

• Credit Cards and Debit Cards (Visa, MasterCard, RuPay)
• Net Banking
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Cash on Delivery (COD) — available for select pin codes
• Razorpay Payment Gateway

Payment Security

All transactions are secured with SSL encryption. We do not store your card details on our servers. All payments are processed through secure, PCI-DSS compliant payment gateways.

All content on the Nirala Shop website — including but not limited to text, graphics, logos, images, product photographs, and software — is the property of Nirala Shop and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our prior written permission.

• The Nirala Shop name, logo, and brand marks are registered trademarks
• You may not use our trademarks without our written consent
• Any feedback or suggestions you provide may be used by us without obligation to you

To the fullest extent permitted by law, Nirala Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use our website or services
• Any unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the service
• Any other matter relating to the service

Our total liability to you for any claim shall not exceed the amount paid by you for the specific product or service giving rise to such claim.

Nirala Shop makes no warranty that the website will be uninterrupted, timely, secure, or error-free. We are not responsible for any delays or failures caused by internet connectivity issues or server downtime.

If you have any questions about these Terms and Conditions, please contact us: